Portal de Las Torres de Cotillas
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On 15 March, as every year, is celebrated the "Day of Consumer Rights" date 2015 53rd birthday.
Taking advantage of this anniversary, the Department of Consumer Cotillas Towers has released the balance of 2014 on the service of the Municipal Office of Consumer Information (OMIC).
The event, which was chaired by council area, Gloria Fernandez and service manager, Juan Francisco Sánchez, has taken place in the hall of the local council.
"In 2014 have served a total of 3,163 users, performing a total of 2,128 inquiries and 1,035 complaints tramitándose" said the mayor, who emphasized the sensitivity of the City Torreño "in support of consumers".
"Therefore, after the adoption of the reform of local government have been among the first municipalities in the region in applying skills in consumption to continue providing this service to all our users," stressed Fernandez.
For its part, responsible for the Torrena OMIC has emphasized the excellent rating that both torreños as the regional government give this service.
"Our neighbors have valued the assistance from the OMIC been providing a 97% satisfaction, while from the Department of Consumer Affairs also congratulated us on the efficiency of our service," he pointed Sánchez.
With local trade
Also, the council wanted to thank the support of "Commercial Area Towers", the local association of which brings together more than one hundred shops and professional services in the municipality.
"We have worked on several campaigns accession to consumer arbitration, this being a court system where disagreements economic or similar occurring between consumers and entrepreneurs, businesses or professionals are resolved," said Fernandez.
Cotillas Towers is the county seat of Consumer Arbitration Board, covering with said virtual system to the residents of Alguazas, Ceuta, Lorquí and Javalí New.
Source: Ayuntamiento de Las Torres de Cotillas
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