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On January 2 began the sales period in our region, this period runs until March 1.

Therefore, as usual the Municipal Consumer Information Office (OMIC) Cotillas Towers again offering consumer advice Torreño municipality so that they can cope better when to shop and they prove advantageous.

"When an establishment figure in the poster of 'sale' they must affect at least half of the items offered for sale" said Francisco Sanchez, head Torrena OMIC, who notes that "discounted products must be properly labeled and those with guarantee certificate shall also carry in sales time and under the same conditions. "

Also, from the OMIC Towers Cotillas recommend buying products at establishments that are attached to the Consumer Arbitration Board and remember that "products on sale can never be bad, from previous seasons or manufactured specifically for these sales."

"A good way to be sure that the item is actually lowered and is seasonal, is to see it before the beginning of the sales" advises Sanchez.

Consumer rights

In addition to these premises from OMIC Torrena remember, as is traditional at the beginning of each sales period, consumers rights, so that from their knowledge they can enforce them.

Thus, consumers should know that:

- If the sale does not affect the totality of what sells the property, items that are sold in rebates must be sufficiently differentiated.

- The trade must allow credit cards and the same means of payment that the rest of the year.

- You have the right to require a ticket purchase like any other time of sales, in providing information from the seller, the price and VAT.

It is an essential exercise to document the product warranty.

- For returns, you must differentiate between default return the product or for aesthetic reasons.

If the item is defective, you will be entitled to the property will return to practice.

However, if the return is for aesthetic reasons, the consumer will have to stick to the established policy, which must be clearly and visibly publicized within the trade.

- If you think a listing has not respected their rights as a consumer, you should ask for a complaint form, which must be in all facilities available to the user on request.

Source: Ayuntamiento de Las Torres de Cotillas